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DraftKings faces mounting scrutiny in Louisiana and Congress over bettor targeting
Louisiana regulators have delayed a full renewal of DraftKings' sports betting license while they examine reports that the company used AI to target losing bettors, and Sen. Richard Blumenthal says he will question the company about its VIP programs.
The Louisiana Gaming Control Board has voted unanimously to give DraftKings only a conditional four-month extension of its sports betting license, which had been due to expire on Nov. 10, and set a full renewal hearing for Feb. 18.
Regulators are examining reports that the company used artificial intelligence to target losing bettors, as well as how it treats VIP customers who may show signs of a gambling problem. The board also found that some shareholders holding 5% or more of DraftKings had not submitted required suitability paperwork. Under the extension, the company must file monthly reports on its compliance and customer complaints.
DraftKings has denied using AI in that way and rejects accusations that it targets problem gamblers. Board Chairman Chris Hebert said news reports "are not findings of regulatory violations," but that the board has a duty to examine matters affecting gaming integrity.
In Washington, Sen. Richard Blumenthal, a Connecticut Democrat who has pressed FanDuel over its VIP bettor program, said, "We will be asking questions of DraftKings as well as FanDuel."
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