The US Air Force was forced to cancel the technical sergeant promotions of 135 airmen due to an error in the personnel promotion system. Officials announced that an outdated scoring key was used for the security forces field in this year's promotion process.
After the error was detected, the Specialty Knowledge Test results of 2,285 airmen were re-evaluated. As a result of this review, it was determined that the scores of 135 airmen who had previously been announced as eligible for promotion actually fell below the cutoff score.
Chief Master Sergeant of the Air Force David R. Wolfe said, "We owe it to those affected to address this immediately. This will be difficult for everyone affected."
The re-scoring also allowed 135 airmen who initially did not receive promotions to earn promotion. Thus, while the total number of technical sergeants promoted remained at 586, the names on the list changed. The promotions of the 451 airmen previously selected were retained.
Lieutenant General Jefferson O'Donnell, Deputy Chief of Staff for Manpower, Personnel and Services, emphasized the importance of integrity in the merit-based promotion system. O'Donnell said, "We promote airmen based on merit as determined by federal law and policy. Who we are as an Air Force, defined by our core values, demands integrity in the merit-based promotion system."
Officials stated that the error was noticed by a staff member at the Air Force Personnel Center after the promotion list was published. It was emphasized that the error was an isolated and unprecedented human error, not caused by artificial intelligence, and did not affect any other specialty field.
The Air Force Personnel Center plans to announce the newly selected 135 technical sergeants with an additional announcement during the week of July 13. It was reported that the newly selected will receive corrected sequence numbers that will not affect their promotion timing.
The Air Force announced that it has tightened the review process to prevent similar errors in the future and is investigating how the incident occurred. Affected airmen are being directly informed, and a helpline has been set up to answer their questions.